At [VLVX], we want you to be completely satisfied with your purchase.

Returns

• You may request a return within 14 days of receiving your order.
• The item must be unused, in its original condition, and in its original packaging.

Refunds

• Once the returned item is received and inspected, your refund will be processed.
• Refunds are issued for the value of the product only. Shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery.
• We will arrange a replacement or full refund at no additional cost.

Non-Returnable Items

We cannot accept returns for:

• Products that have been used or damaged after delivery.
• Products returned without their original packaging.